# References

aka Specialist Referrals

When it’s time to call in a specialist, I don’t hesitate. These expert resources are handpicked for second opinions, deeper dives, and off-the-chart insights.

#### List of References

- [Technical Specialists](/content/d365-training-clinic/references/#elementor-toc__heading-anchor-0/index.html)
- [Functional Specialists](/content/d365-training-clinic/references/#elementor-toc__heading-anchor-1/index.html)

## Technical Specialists

aka Digital Surgeons

When your integrations misfire and customizations bleed, these digital surgeons are ready to operate — no anesthesia required.

| **Title** | **Specialist Area** | **Recommended For** | **Description** | **Link** |
| --- | --- | --- | --- | --- |
| X++ Development Learning Playlist by Peter Ramer | D365 FO Development (X++) | Developers and technical consultants learning table, form, and X++ development | Practical playlist of tutorials covering key D365FO development concepts | [View X++ Playlist](https://dynamics365musings.com/d365-development-learning-playlist/) |
| D365 ALM Guide by Adrià Ariste | Application Lifecycle Management (ALM) | Architects and developers setting up Azure DevOps and pipelines | Evolving guide on deployments and source control in D365 | [Explore D365 ALM Guide](https://ariste.info/dynamics365almguide/welcome-to-the-new-alm-guide/) |
| Power Platform Integration Playlist by Ramit Paul | Power Platform & D365FO Integration | Technical consultants and developers integrating D365FO with Dataverse | Real-world integration scenarios with D365FO & Power Platform | [Watch Integration Playlist](https://www.youtube.com/playlist?list=PL5QbcMFCp6wV7tyNkHixCZKHfXhzVuDdD) |
| D365FO Integration Strategies by Anitha Santosh | Integrations in D365FO | Developers managing OData, recurring integrations, and API calls | Blog series on end-to-end D365FO integration techniques and tools | [Read Integration Strategies](https://anithasantosh.wordpress.com/category/integration/) |
| Integrating D365FO with Azure Logic Apps by Rachit Garg | Azure Logic Apps + D365FO Integration | Developers integrating external systems with D365FO | Video walkthrough on building real-time integrations using Logic Apps | [Watch Logic Apps Walkthrough](https://www.youtube.com/playlist?list=PL0rjeKw6zvmDy04KwyQYnW5j5QsNJRWfv) |
| Copilot Extensibility by Gustav Sundblad | Copilot APIs & Inventory Visibility | Developers and solution architects extending Copilot in D365FO | Articles on using custom APIs and Inventory Visibility as Copilot data sources | [View Copilot Extensibility](https://www.linkedin.com/pulse/empowering-your-copilot-custom-api-finance-operations-gustav-sundblad-zfnzf/) |
| Dual-write Troubleshooting Guide by Rakesh Darge | Dual-write Basics and Troubleshooting | Technical consultants resolving common Dual-write sync issues | A guide to identifying and fixing company record issues in D365 Dual-write | [Read Dual-write Guide](https://d365cliffsnotes.com/learn-how-to-troubleshoot-company-records-issue-in-dual-write/) |

## Functional Specialists

aka Business Therapists

These business therapists specialize in untangling workflows, calming chaotic configurations, and prescribing process peace.

| **Title** | **Specialist Area** | **Recommended For** | **Description** | **Link** |
| --- | --- | --- | --- | --- |
| D365 Human Resources Library by Parag Chapre | D365 Human Resources | Functional consultants and HR teams using D365 HR | Covers features, setup, leave management, benefits, and HR best practices | [Browse HR Library](https://paragchapre.com/category/dynamics-365-human-resources/) |
| System Administration & Organizational Management by Alicia King | D365FO – System Administration and Organizational Setup | Functional consultants and system admins managing roles and hierarchy | Video tutorials on user roles, security, positions, and structure setup in D365FO | [Watch Admin Setup](https://www.youtube.com/playlist?list=PLJjwFwqf8JA_deismdFuYKKAzVq9OnB2i) |
| D365 Finance Functional Articles by Hylke Britstra | D365 Finance | Finance users and consultants improving financial operations in D365FO | Short reads covering journals, navigation, and feature deep dives | [Read Finance Articles](https://www.linkedin.com/pulse/overview-my-articles-regarding-d365fo-ax-hylke-britstra-498ne/) |
| D365 Customer Service Playlist by Power Tech Speck by Girish Uppal | D365 Customer Service | Functional consultants and customer service teams setting up and configuring D365 Customer Service | Covers D365 Customer Service from end to end | [Watch Customer Service Playlist](https://www.youtube.com/playlist?list=PL5xdZrvu1OhWA0ZQYNS08-jUYGg2wyguY) |
| Dynamics 365 Sales and Copilot for Sales Playlist by Lisa Crosbie | D365 Sales & Copilot for Sales | Functional consultants, sales teams, and anyone exploring D365 Sales or AI Copilot features | Covers D365 Sales setup, configuration, and Copilot for Sales features | [Watch Sales & Copilot Playlist](https://www.youtube.com/playlist?list=PLSZfLwFd23STBonUfwmT042uYhypdl33K) |
| Solving Common CRM Issues by The D365 Channel | D365 Customer Service | Functional consultants and admins troubleshooting day-to-day CRM and D365 Customer Service issues | Short video series tackling practical, everyday D365 CE and Customer Service problems | [Watch CRM Issue Videos](https://www.youtube.com/@thed365channel/videos) |
| Dynamics 365 Customer Service/Contact Center Playlist by D365 Goddess | D365 Customer Service & Contact Center | Functional consultants and service managers working with D365 Customer Service and Copilot features | Covers Copilot in Customer Service, AI agents, case, and knowledge management | [Watch Customer Service Playlist](https://www.youtube.com/playlist?list=PLfyogcMFT_hRhKbg-d0JrvVp-uWT35p7C) |
| D365 Field Service 101 by Jeevarajan Kumar | D365 Field Service | IT admins, service managers, and consultants new to D365 Field Service | Covers work orders, scheduling, service agreements, and the field technician mobile app | [Watch Field Service 101](https://www.youtube.com/watch?v=MZ__kOGILf4) |